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TERMS & CONDITIONS :

• Room allotment will be based on our arrangements.
• The Umrah expenses do not cover personal expenses during the journey. The tour dates, Worldwide tour, Umrah ,Hajj itinerary, and prices will be provided.
• Travel luggage must comply with airline guidelines. The pilgrim will be responsible for any additional baggage fees.
• Meals will not be provided at airports or during inter-city transfers.
• It is important to be present on time for the hotel buffet/food during the pilgrimage.
• Diabetics and other pilgrims who require special food must arrange it at their own expense.
• We are not liable for the loss or theft of passports or baggage at airports.
• Visitors requiring a wheelchair in Makkah & Medina should bring their own. We can assist in requesting airport wheelchairs from the airlines.
• The Worldwide tour, Umrah ,Hajj visa and airline tickets are non-refundable if obtained through our services.

BOOKING POLICY :

• A 30% advance payment is required for booking an Umrah package.
• The remaining balance must be paid at least 15 days before departure. If the balance amount is not paid on time, your booking may be canceled without informing you.
• We do not accept payment by cheque. Only online bank transfers, NEFT, or RTGS will be accepted.

CANCELLATION POLICY :

• The 30% advance payment is non-refundable once the visa is issued.
• If you cancel your booking within 15 days of the departure date, no refunds will be given.
• Refunds will be given only if the airline cancels the flight. In such situations, the ticket price will be refunded based on the airline’s policy.